Shomrim is warning the community about a rising wave of EBT card skimming fraud, which has led to families losing essential funds meant for food and necessities.

What is Skimming?

Card skimming is a form of theft where criminals install hidden devices on ATMs, point-of-sale terminals, or payment machines to steal card information. These devices capture EBT card details, including the PIN, allowing fraudsters to clone the card and withdraw funds.

How Can You Prevent Theft?

To protect your benefits from skimmers, follow these steps:
• Check for Tampering: Before inserting your EBT card at any machine, look closely for unusual attachments, glue marks, or anything that seems out of place.
• Cover Your PIN: Always shield the keypad when entering your PIN to prevent hidden cameras from capturing it.
• Use Secure Locations: Withdraw benefits or make purchases at trusted locations to minimize risk.
• Monitor Your Balance: Regularly check your EBT balance for unauthorized transactions by calling 888-328-6399 or visiting ConnectEBT.com.
• Lock Your Card: The HRA has introduced a new feature allowing cardholders to lock and unlock their EBT cards through the ConnectEBT app. This ensures your card cannot be used without your authorization.

What to Do If You Are a Victim?

If you notice unauthorized transactions or suspect your EBT benefits were stolen:
1. Report the fraud immediately by calling 888-328-6399.
2. Request a replacement card through the HRA’s website: www.nyc.gov/hra.
3. File a police report and notify Boro Park Shomrim at 718-871-6666 for further assistance.

Protecting your EBT benefits is crucial. Stay vigilant and take proactive measures to safeguard your family’s essential resources.

24-Hour Emergency Number: 718-871-6666